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Policy, Fees, and Disclaimers


Initial assessment: $300
Follow up: $150


If you are a current or potential patient and have billing questions on:

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  • Co-pays, deductibles, coinsurance and account balance

  • Insurance coverage and potential cost to you

  • Detailed account explanation

 

Please send an email to info@frontierpsychiatric.com


Appointments and No-show Policies


Successful treatment requires a commitment on the part of the client. It is important that you keep each appointment if possible. There are no telephone consultations. All appointments are via Telehealth. We realize that, on occasion, you may not be able to make a scheduled appointment. If you need to cancel or reschedule an appointment, please notify us via the Patient Portal or phone (leaving a voicemail) at least 48 hours prior to your scheduled appointment.

 

Please remember that your appointment time has been reserved for you alone. A missed or late cancelled appointment will be considered a “no-show.” It is our policy to charge $150 for each no-show for a medication management appointment. The no-show charge for initial evaluation appointments is $300
 
Communications Policies


Please be aware that email is not a secure form of communication and confidentiality cannot be guaranteed. Use of email for communication is therefore strongly discouraged. Clients are encouraged to use the Patient Portal to send messages and/or requests for appointments or changes of appointments. Please ask for instructions on how to sign on to and use Patient Portal. If you prefer to not use Patient Portal. If using personal emails, you agree to accept the risk of a breach in confidentiality and will not hold Frontier psychiatric services PLLC liable.
 
Electronic or written communications are NOT to be used to communicate:

 

  • Suicidal or homicidal thoughts or plans

  • Urgent or emergency issues

  • Serious or severe side effects or concerns

  • Rapidly worsening symptoms    

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In a life-threatening emergency, clients need to call 911 or proceed to the nearest hospital emergency room.

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